Thank you again for sharing your experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. WiFi is free, and this hotel also features a spa and a restaurant. Prices are calculated as of 12/10/2020 based on a check-in date of 25/10/2020. Surrounding area full of drug addicts and homeless. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Moenckebergstrasse is minutes away. Open daily from 10AM to 1AM, the air-conditioned After Work Club is the perfect place to indulge in a spot of conversation with other guests. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. During a short holiday I thoroughly enjoyed the stay in the hotel and Hamburg. Thank you again for sharing your experience. Sincerely, Rene YKEMA General Manager, Dear Scholla G. B., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Business - 10/08/2020 Confirmed reviews ALL, In full control of the current situation and have taken the necesary actions, very nice and smiling personell, Claudia Families - 04/08/2020 Confirmed reviews ALL. The 4-star Novotel Hamburg City Alster welcomes you to the heart of the Hanseatic city, situated between the Elbe and Alster rivers. Sincerely, Rene YKEMA General Manager, Dear Mathieu D., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. See 1,356 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. The complementary wellness area includes a steam bath, sauna and gym. We hope to welcome you as our guest again in the future, so that your next visit will be more pleasant as the previous one. Enjoy free WiFi, a restaurant, and a full-service spa. Scholla Families - 31/07/2020 Confirmed reviews ALL, Thanks to all the staff, despite the effects if Covid 19, the personale moral is still positive and do their best to maintain the high quality of service and care to the guest ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The train station can be reached within 5 minutes, the trade fair by a 10 minute drive. See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. The restaurant Novo2 is an innovative lounge-bar-eatery-combo located within the hotel. Sincerely, Rene YKEMA General Manager. Where is Novotel Hamburg City Alster located? Thank you for your support and understanding. Always a friendly atmosphere, very welcoming staff makes it so easy to return. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Three calls to clueless reception barely able to speak German. Is parking available at Novotel Hamburg City Alster? Couples in particular like the location – they rated it 8.5 for a two-person trip. Business guests enjoy the breakfast. I will share your comments with our team. Business guests enjoy the breakfast. Hotel manager Rene Ykema and his staff did a good job of reopening the hotel on Monday July 20. We hope to welcome you as our guest again in the future, so that your next visit will be more pleasant as the previous one. Friends - 28/07/2020 Confirmed reviews ALL. Tripadvisor Plus Subscription Terms & Conditions, Steigenberger Hotels And Resorts in Hamburg, The Leading Hotels Of The World in Hamburg, Hotels near Jutta Hulsmann Your Personal Guide Private Tours, Hotels near Campari Lounge By The George Hotel Hamburg, Hotels near Robin and the Tourguides - Hamburg Free Walking Tours, Hotels near Hamburg University of Applied Sciences, Hotels near NIT Northern Institute of Technology Management. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. WiFi is free, and this hotel also features a spa and a spa. Haben sie also herzlichen Dank dafür. Are any cleaning services offered at Novotel Hamburg City Alster? on foot with rubber boots & oil skin jacket even in bad weather. Mathieu Families - 25/08/2020 Confirmed reviews ALL. Room also had no coffee making (this was included and mentioned in the booking), but we got it on request. Anonymous Business - 27/02/2020 Confirmed reviews ALL. Heribert L. Business - 19/09/2020 Confirmed reviews ALL, The team as very efficient and caring, we were able to stay even an hour longer for check - out and the friendlyness was very good, K. T. Business - 14/09/2020 Confirmed reviews ALL, Tord N. Families - 08/09/2020 Confirmed reviews ALL. To the backyard if you dont like noice from traffic. Fitness studio, sauna and steam bath, Early Bird breakfast from 4.30 a.m. Hotel Novotel Hamburg City Alster Hamburg - 4 star hotel. Novotel Hamburg City Alster, Hamburg: See 1,356 traveller reviews, 289 user photos and best deals for Novotel Hamburg City Alster, ranked #84 of 338 Hamburg hotels, rated 4 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Und es freut uns natürlich besonders wenn die Bewertung dann so eine schöne Bewertung ist. Yes, guests have access to a fitness centre and a sauna during their stay. Breakfast had large variations to pick from and all from the staff was friendly. Absolutely ridiculous! Novotel Hamburg City Alster, Hamburg: 1,357 Hotel Reviews, 289 traveller photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rene YKEMA General Manager, Dear Claudia B., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Besides, our employees are glad to be allowed to welcome a regular guest over and over again. Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries. Please allow us to express our sincerest apologies. There are more places to choose from in the Hamburg area. We are sure that this feedback will serve as an encouragement to all of our staff. Review collected in partnership with Accorhotels.com, Response from Rene Ykema, General Manager at Novotel Hamburg City Alster, Response from Novotel_Hamburg, Leiter Front Office at Novotel Hamburg City Alster. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The biggest disappointment was the quality of the breakfast: poor selection, very average quality of the items available, bad presentation. Also, overpriced breakfast so we didn’t even bother with that. Es freut uns immer sehr wenn Stammgäste wie Sie uns bewerten. Sincerely, Rene YKEMA General Manager, Dear Heribert L., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Victor K. (. The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. We are delighted that you are satisfied with your stay, the hotel and our staff. We stayed with our 2 kids at the Novotel for 3 nights. As a Premiere Sports Bar, we also show international sporting events and serve hot & cold snacks. Lobby impossible as cold and incessant muzak. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2,1 km from the centre of Hamburg. Therefor we will share your review with our team. Sincerely, Rene YKEMA General Manager, Dear Sharon A., We are thankful for the great review about your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mit herzlichen Grüßen. Check-in to this 4-star accommodation in Hamburg, Germany. Wir freuen uns sehr, dass wir auch jetzt in den schwierigen Zeiten unsere Stammgäste dennoch von uns überzeugen können. Thank you, Anonymous Families - 31/07/2020 Confirmed reviews ALL. See 1,356 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. We speak your language! BF is a bit old fashioned (white bread, no skimm milk etc). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Rooms at the Novotel Hamburg Alster are air-conditioned and brightly furnished. Very friendly and helpful staff, especially the young guy D. Reichmers at the reception. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. The Novotel Hamburg Alster is a 4 star hotel situated not far from the centre of Hamburg, just a short walk from the Alster. Own or manage this property? I guess housekeeping already passed our room when we put the sign. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. The hotel is modern but has very hard beds. Über Ihre lobenden Worte freuen wir uns sehr. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. This is a big praise! Sincerely, Rene YKEMA General Manager, Dear Victor K., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. We got a complimentary upgrade. Ihre Meinung ist für uns daher von größtem Interesse. We will give the feedback to the housekeeping department, so that we can afford a better service next time. It is always a pleasure to receive positive feedback. Thank you also for your critical feedback. … Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team. Of course, we will share your satisfaction to our team, which provides to prepare a pleasant stay to you. To this special time, we do our best, to combine the hygiene standards and the satisfaction of our guests. The 4-star Novotel Hamburg City Alster welcomes you to the heart of the Hanseatic city, situated between the Elbe and Alster rivers. Now $88 (Was $̶1̶1̶3̶) on Tripadvisor: Novotel Hamburg City Alster, Hamburg. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. This hotel is situated within walking distance from the city center. WiFi is free, and this hotel also features a spa and a restaurant. This is the version of our website addressed to speakers of English in United Kingdom. Mit herzlichen Grüßen Rene YKEMA General Manager, Dear Lars Yde J., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. It`s not easy, but we do our best! It is always a pleasure to receive feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Friendly and motivated staff warmly welcome us in the renovated Novotel Hamburg City Alster. Dear Kenta K., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. It is always a pleasure to receive positive feedback. The worst part was check-out which took 30mins as there was only 1 member of staff working on a Sunday morning - an obviously busy time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Before arrival, you must confirm in writing that you are not on a tourist getaway. It is always a pleasure to receive positive feedback. I will share your comments with our team. The 4-star Novotel Hamburg City Alster offers bright rooms in Hohenfelde district of Hamburg. Staff basically clueless throughout. Novotel Hamburg City Alster - Novotel Hamburg City Alster features a central location adjacent to Naturschutzgebiet Wittmoor and features 24-hour front desk assistance, housekeeping service and shopping service. Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Dear Sanjay Kumar T., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Because of Covid our room hasn't been cleaned, also not when we put the sign on the door. It`s not easy, but we do our best! 1592 review at 45 larawan ang naghihintay sayo sa Booking.com. This comfortable venue operates since 2004. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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